How it works

Repairs and alterations, without the trip to the tailor.

Everything happens online and at your door. Here's exactly what to expect from the moment you book.

01

Tell us what needs mending

Choose your garment type and the work you'd like done. Add a few photos if it helps — they go straight to your tailor. You'll see a transparent quote before you confirm, and payment is only taken at the end.

02

We collect or you post

Greater London customers can book a free home collection in a one-hour window, seven days a week. Everyone else in the UK gets a prepaid Royal Mail Tracked 24 label by email — drop it at any post office or postbox.

03

Our tailors get to work

Your garment is hand-finished in our London workshop by a trained tailor. We colour-match thread, press every seam and quality-check each piece before it leaves us.

04

Pressed, packed and returned

Your repaired item is wrapped in tissue and returned to you by tracked delivery within 5–7 working days. Need it faster? Our 48-hour express service is available at checkout.

Delivery options

Choose what works best for you — both are fully insured and tracked.

Free home collection

Available across Greater London, seven days a week. Pick a one-hour window between 8am and 9pm and our courier will come to you. Free both ways on every order.

Royal Mail prepaid label

Available anywhere in the UK. We email a Tracked 24 label the moment you book — drop your parcel at any post office or postbox. Return postage is included as standard.

Drop-off points

Prefer to drop off in person? We partner with over 200 dry cleaners and concept stores nationwide. Find your nearest at checkout. Open Monday to Saturday.

Ready to give your clothes a second life?

Book in under two minutes — we'll handle the rest.